Privacy Policy

FLEXACTIVE CO., LTD. (FLEXIFIT THAILAND)
Effective Date: 2026

Flexactive Co., Ltd. (“we,” “us,” or “our”) is committed to protecting your personal data and ensuring your privacy. This policy explains how we collect, use, and protect the information you provide when using our services.

1. Data We Collect

To provide our personal training services, we may collect the following information:

      • Identification Data: Name, age, and gender.
      • Contact Information: Phone number, email address, and social media IDs (e.g., Line ID).
      • Health & Fitness Information: Physical condition, weight, height, and fitness goals provided during the consultation.
      • Transaction Data: Details of payments made.

Please note: We do NOT store your credit card or bank account details. All payments are processed securely via Omise, our third-party payment gateway provider.

2. How We Use Your Data

We use the collected information for the following purposes:

      • To customize and deliver personal training programs tailored to your goals.
      • To manage schedules and communicate service-related updates.
      • To process payments, issue receipts, and verify transactions. 
      • To collect feedback (every 5 sessions) to improve our service quality.
3. Data Security

We implement industry-standard security measures to safeguard your personal data from unauthorized access or disclosure. When paying through an Omise Payment Link, your sensitive financial information is encrypted and handled directly by Omise’s secure infrastructure.

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. Data is only shared with essential service providers (such as Omise for payment processing) as required to fulfill our services to you.

5. Your Rights

Under the Personal Data Protection Act (PDPA), you have the right to access, update, or request the deletion of your personal data. To exercise these rights, please contact us via the information provided in the “Contact Us” section.

6. Changes to This Policy

Flexactive Co., Ltd. reserves the right to update this Privacy Policy at any time. Any changes will be updated on our website with a new revision date.